Terms and conditions
1. LEGAL STATUS
1.1 License Number: OnlyWin Casino holds License Number OGL/2024/719/0211 issued by the Curaçao Gaming Control Board on June 4, 2025.
1.2 Issuing Authority: The authorized body for issuing and regulating gaming licenses is the Curaçao Gaming Control Board.
1.3 Jurisdiction: OnlyWin Casino operates under the jurisdiction of Curaçao, and any disputes shall be addressed under the laws of Curaçao.
1.4 Allowed to Operate in Australia: OnlyWin Casino does not possess a local Australian license but accepts Australian players as an offshore site.
2. REGISTRATION AND LOGIN PROCESS
2.1 Step-by-Step Process: Users must click "Sign Up", provide their name, email address, date of birth, and contact details, confirm their email, optionally opt-in for promotions, and make their first deposit. KYC may be required as stipulated.
2.2 Is KYC/ID Verification Required: Yes, users must complete identity verification, which includes submitting proof of identity, proof of address, and potentially payment method verification. Accounts may be restricted until such verification is completed.
2.3 Time to Activate Account: Account activation occurs immediately upon email confirmation. Bonuses are credited after the first deposit.
2.4 Terms of Registration: The minimum age for registration is 18 years. Each player is permitted only one account per person, household, or device. Residents of certain jurisdictions, including the United States, United Kingdom, Norway, and Poland, may face restriction.
3. GAMES AND SOFTWARE PROVIDERS
3.1 Top Games: Game offerings include, but are not limited to, Wood Luck, Gates of Olympus, Blackjack Ruby, Big Win X25, and live tables provided by Evolution.
3.2 Software Providers: OnlyWin Casino partners with various software providers such as Evolution Gaming, NetEnt, Pragmatic Play, Habanero, and others.
3.3 Total Game Count: The platform features over 3,000 titles available for play.
3.4 Game Categories: Available categories encompass slots, jackpots, Megaways, bonus buy options, table games, live casino experiences, and various other game types.
3.5 Licensing / Fairness Notes on Providers: Major game studios are commonly licensed by well-regarded regulatory bodies including the UKGC, MGA, and ANJ. Specific games may utilize provably fair systems.
4. BONUSES AND PROMOTIONS
4.1 Welcome Bonus: New users are eligible for a welcome package offering up to 370% match and $3,500 along with 210 Free Spins across the first four deposits.
4.2 Welcome Offers in Australia: Bonus amounts will display in AUD on the Australian site variant, with specific terms outlined for Australian players.
4.3 Process of Activation for Welcome Bonus: Players must opt in at the Cashier by selecting the bonus card or entering a bonus code prior to wagering. Bonuses will be credited post-deposit.
4.4 Wagering Requirements: Standard wagering requirements are 40x on bonuses and on Free Spins winnings before withdrawal.
4.5 Time Limits: Bonuses will expire after 14 days if wagering requirements are not met. No-Deposit Bonuses must be activated within 3 days and wagered within 5 days.
4.6 Recurring Promotions: Various promotions may be offered, including weekly reload bonuses, cashback via loyalty tiers, and others.
4.7 Cashback Offers: Players may receive cashback through loyalty tiers, which can range from 3% up to 17%.
4.8 Reload Bonuses: Details on available reload bonuses are made available through the site and promotions hub.
4.9 Free Spins Bonuses: Included within the welcome package and additional Free Spins may be offered on various promotions.
4.10 General Bonus Terms: Bonuses are non-transferable and are limited to one per person, device, or IP address. The maximum bet while wagering is capped at $7.50.
5. VIP AND LOYALTY PROGRAM
5.1 VIP Tiers and Rewards: The loyalty program consists of multiple tiers providing varying benefits including level-up Free Spins and cashback percentages.
5.2 How to Qualify: Players earn progress towards loyalty tiers through gameplay, with tiers unlocking sequentially based on accumulated points.
5.3 Loyalty Program Description: The multi-level loyalty program includes birthday bonuses, weekly cashback, and milestone rewards.
5.4 Loyalty Program Rules: Each tier grants specific benefits, and cashback percentages as well as rewards will scale based on player level.
6. PAYMENT METHODS AND BANKING TERMS
6.1 Deposit Methods: Accepted deposit methods include cards (Visa, Mastercard), e-wallets, and cryptocurrencies. Minimum deposits apply and processing times vary by method.
6.2 Withdrawal Methods: Withdrawals may be made through select payment methods, with minimum amounts enforced and caps set on daily, weekly, and monthly withdrawals.
6.3 Processing Times: Processing times for withdrawals are generally up to 24 hours. Delays may occur based on the payment method chosen.
6.4 Fee Policy and Limits: There are no withdrawal or deposit fees from the casino itself, although third-party processing fees may apply.
7. KEY TERMS AND CONDITIONS
7.1 Bonus Terms: Wagering requirements are set at 40x for bonuses. Maximum cashouts may apply based on specific promotions.
7.2 Deposit Limits: Players may set personal deposit limits on a daily, weekly, or monthly basis.
7.3 Withdrawal Limits: Specific withdrawal limits per day, week, and month are established, with higher limits available for VIP players.
7.4 Account Restrictions: Only one account is permitted per household, and recognized age restrictions apply.
8. MOBILE AND TECHNICAL FEATURES
8.1 App Availability: A native app is not available; however, the mobile version is optimized for use on various devices.
8.2 Mobile Browser Optimization: The mobile site is fully responsive and allows users access to the full library and cashier functions.
8.3 User Experience on Mobile: Users report ease in navigation and quick loading times via mobile platforms.
8.4 Registration on Mobile: Sign-up procedures mirror those on desktop versions, allowing for ease of access.
9. SECURITY AND FAIR PLAY
9.1 SSL & Encryption Standards: The platform utilizes SSL encryption to safeguard user data.
9.2 RNG & Game Fairness: The Fairness of games is regularly audited by recognized bodies, ensuring compliance with industry standards.
9.3 Customer Support: Support is accessible through live chat or email with response times varying based on inquiry volume.
9.4 Support Availability: The platform offers 24/7 support across multiple languages.
10. RESPONSIBLE GAMBLING FEATURES
10.1 Tools: Players are provided with tools including deposit limits, time-outs, and self-exclusion options to promote responsible gambling.
10.2 Self-Exclusion: Multiple options for self-exclusion are offered, allowing for temporary or permanent restrictions.
10.3 Links to Support Organizations: Resources and links to responsible gambling organizations are available on the site.
10.4 Support Availability: Responsible gambling tools are accessible, with support provided through various customer service options.
11. ADVANTAGES AND DISADVANTAGES
11.1 Pros: The platform offers a diverse range of games, competitive bonuses, and multiple payment options.
11.2 Cons: The operation lacks a local Australian license and includes stringent wagering requirements.
12. GENERAL CASINO INFORMATION
12.1 Year Founded: OnlyWin Casino was established in 2024.
12.2 Operator: The casino is operated by Goodfly N.V., registered in Curaçao.
12.3 Supported Languages: The platform supports multiple languages to cater to a diverse clientele.
12.4 Accepted Countries: Players from various jurisdictions, including Australia, may access OnlyWin Casino, albeit limitations exist based on local regulations.
12.5 Restricted Countries: Several countries, including the USA and the UK, are restricted from using the site.
12.6 Brand Description: OnlyWin Casino is an offshore online gaming site offering a wide portfolio of games, favorable promotions, and a comprehensive loyalty program.